OTC Collections Agent, Sofia, Bulgaria


Access Consultancy are looking for OTC Collections Agents with Italian or French or German to join a successful team of a global company. The position is based in Sofia, Bulgaria.

The duties of the Collections Agent include:
- collection calls and/or correspondence in a fast paced goal oriented collections department.
- customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
- responsibility for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

Main requirements:
- Previous experience in a similar role
- Excellent language skills (Italian, French or German)
- Experience working with SAP
- Strong attention to detail, goal oriented
- Commitment to excellent customer service

If this is the career step you are looking for, please send us an up-to-date CV, and we will be contacted short-listed candidates.

Access Consultancy are helping employers across Europe to find the right personnel for their needs. Registration Number with the Bulgarian Employment Agency 2566 and 2567/2018

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